RETURN & REFUND POLICY

Effective Date

July 2026

Julie R Dance & Skate, LLC is committed to providing quality products and excellent customer service. Please read this Return & Refund Policy carefully before making a purchase.

By placing an order through our website, you agree to the terms outlined below.

1. Business Information

Julie R Dance & Skate, LLC
344 Rosendale St.
Beaver Dam, WI 53916
Email: admin@julierdanceandskate.com

2. Return Eligibility

To qualify for a return, your item must:

Be returned within 60 calendar days of the original purchase date.
Be unused or only minimally used.
Be in its original condition.
Include all original packaging, accessories, manuals, and tags where applicable.
Be accompanied by proof of purchase.

We reserve the right to refuse returns that do not meet these requirements.

3. No Returns After 60 Days

To ensure fairness to all customers, returns, exchanges, or refunds will not be accepted more than 60 days after the original purchase date.

Items that no longer fit due to normal growth, changes in personal preference, or ordinary wear and tear are not eligible for return after this period.

4. Non-Returnable Items

The following items cannot be returned unless required by applicable law:

Gift Cards
Clearance or Final Sale items
Custom or personalized products
Special-order merchandise
Digital products
Downloadable content
Products marked "Non-Returnable"

5. Defective or Damaged Products

If your order arrives damaged or contains a manufacturing defect, please contact us within 7 days of delivery.

Include:

Order number
Description of the issue
Clear photographs of the product
Photographs of the packaging if shipping damage occurred

After reviewing your claim, we may offer:

Replacement
Repair
Refund
Store Credit

at our discretion and where required by applicable law.

6. Incorrect Orders

If you receive the wrong item due to our error, please contact us immediately.

We will arrange for the correct product to be shipped and provide return instructions for the incorrect item.

7. Exchanges

Exchanges are subject to product availability.

If the requested replacement product is unavailable, we may provide:

Store Credit
Refund
Alternative replacement

8. Return Shipping

Unless the return is the result of our mistake or a verified product defect, customers are responsible for return shipping costs.

We recommend using a trackable shipping service and purchasing shipping insurance.

Julie R Dance & Skate, LLC is not responsible for returns lost in transit.

9. Refund Processing

Once your return has been received and inspected, you will be notified regarding approval or rejection.

Approved refunds will be issued to the original payment method.

Processing times may vary depending on your financial institution.

Original shipping charges are generally non-refundable unless required by law or due to our error.

10. Order Cancellations

Orders may only be cancelled before shipment.

Once an order has been processed or shipped, cancellation requests cannot be guaranteed.

11. Chargebacks

Customers are encouraged to contact us before initiating a chargeback with their payment provider.

Fraudulent or abusive chargebacks may be disputed with supporting documentation, including order records, shipping confirmation, delivery confirmation, and customer communications.

12. Limitation of Liability

Julie R Dance & Skate, LLC shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products except where prohibited by applicable law.